This Privacy and Cookie Policy ("Policy") explains how misterq.net ("we," "us," or "our") collects, uses, processes, and protects your personal data when you visit www.misterq.net ("Mr. Q's Website" or the "Website").

We are committed to respecting your privacy and ensuring transparency regarding how your information is handled. Operating from Vietnam, we cater to a general global audience and strive to comply with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We collect personal data that you voluntarily provide to us, as well as data automatically generated when you interact with our Website.

A. Information You Provide Directly

• Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address. We employ a double opt-in mechanism to confirm your explicit consent before adding you to our mailing list.

• Contact Form Submissions: When you reach out to us via our contact form (powered by Framer), we collect:

  • Name (required)

  • Email Address (required)

  • Phone Number (optional)

  • Message content (required)

B. Information Processed Automatically

• Infrastructure & Security Data: Our Website uses Cloudflare as an edge reverse proxy and security provider. Cloudflare automatically processes standard web traffic data (such as IP addresses, system configuration, and performance metrics) to protect against malicious attacks and optimize site delivery.

• Analytics & Usage Data: We use Google Analytics 4 (GA4) deployed via Google Tag Manager to collect pseudonymized information about how visitors navigate and interact with our Website.

2. How We Use Your Data and Legal Bases

We process your personal data for specific, limited purposes based on legal grounds established under relevant data privacy regulations:

3. Data Storage and Third-Party Processors

We do not sell, rent, or trade your personal information. We rely on trusted third-party service providers to support our operations:

• Brevo (formerly Sendinblue): Powers our newsletter distribution and manages our mailing list database. Your email address is stored securely on Brevo's infrastructure until you unsubscribe.

• Framer: Hosts our contact form. Submissions are transmitted directly via secure email to site administrators and logged into a secured, restricted-access Google Sheet for record-keeping and response management. You may request your message be deleted by contacting admin@misterq.net.

• Cloudflare: Acts as our reverse proxy for operational efficiency, DDoS protection, and SSL encryption.

• Google (GA4 & Google Tag Manager): Processes anonymous analytics data to help us understand audience behavior.

4. Cookie Policy & Management Framework

Cookies are small text files placed on your browser or device when you visit web pages. We classify cookies into four distinct categories:

A. Cookie Categories

1. Necessary Cookies: Essential for the basic functioning of the Website (e.g., page navigation, access to secure areas, security features). The site cannot function properly without these.

2. Preferences Cookies: Allow the Website to remember information that changes the way the site behaves or looks, such as your preferred language or region.

3. Analytics Cookies: Help us understand how visitors interact with the site by collecting and reporting information anonymously (e.g., Google Analytics 4).

4. Marketing Cookies: Used to track visitors across websites to display relevant, engaging advertisements.

B. Consent Logic by Geographic Region

• European Union (EU) / European Economic Area (EEA) Visitors: Non-essential cookies (Analytics, Preferences, Marketing) are disabled by default. You will be presented with a cookie banner allowing you to explicitly accept, customize, or reject non-essential cookies. You can update or withdraw your consent at any time using the cookie settings link in the footer.

• Non-EU Visitors: By visiting and using our Website, you automatically grant access to all four categories of cookies. You may still disable cookies at any time through your individual web browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the operational purposes outlined in this Policy:

• Newsletter Data: Retained indefinitely until you opt out or click the "Unsubscribe" link included in every email sent via Brevo.

• Contact Form Submissions: Stored in our secure records for as long as necessary to resolve your inquiry and maintain historical business correspondence.

• Cookie Data: Expiration periods depend on the specific cookie type, ranging from single session durations to a maximum of 2 years for persistent analytics cookies.

6. Your Rights Under GDPR (EU Visitors)

If you reside within the European Union or European Economic Area, you hold specific statutory rights under the General Data Protection Regulation regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.

• Right to Rectification: You may request that we correct inaccurate or incomplete personal information.

• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data, subject to certain legal limitations.

• Right to Restrict Processing: You may ask us to suspend or restrict the processing of your personal data under certain conditions.

• Right to Data Portability: You may request a machine-readable copy of your personal data to transfer to another service provider.

• Right to Object: You may object to our processing of your personal data based on legitimate interests or direct marketing.

• Right to Withdraw Consent: Where processing relies on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at admin@misterq.net. We will evaluate and respond to your request within 30 days.

7. International Data Transfers

As our primary operations are situated in Vietnam and our service providers (Google, Cloudflare, Brevo) operate servers globally, your personal data may be transferred to and processed in jurisdictions outside of your home country. We ensure that appropriate safeguards are maintained to protect your data across all third-party integration pipelines.

8. Changes to This Policy

We reserve the right to modify this Privacy & Cookie Policy at any time. Any updates will be posted directly on this page with a revised "Last updated" date. We encourage you to review this Policy periodically to remain informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our handling of your data, please contact us at:

• Website: https://www.misterq.net/contact

• Email: admin@misterq.net